CHANGES TO HOME POINT FOR THE FORESEEABLE FUTURE DUE TO A LARGE INCREASE IN APPLICATIONS BEING RECEIVED AND THE LIMITED STAFF AVAILABLE
Blueschool House offices will be open for limited pre-arranged appointments only, between the hours of 10.00am - 3.00pm Monday - Friday (excluding bank holidays). However, documents can be left at reception in a sealed enveloped marked for the attention of HOMEPOINT. Any documents left will be returned as soon as they have been processed either by arranging collection or via recorded delivery.
Phone lines will only be answered during the hours of 10.00am – 3.00pm Monday – Friday (excluding bank holidays)
If you are experiencing difficulties, need additional support or more information on how to apply, providing documents and timescales please contact a member of the team using the contact details below in the Welcome to Home Point Section.
IF YOU ARE CURRENTLY STREET HOMELESS AND NEED URGENT ASSISTANCE PLEASE CALL THE TRIAGE LINE ON 01432 261546 DURING THE HOURS OF 10am – 4pm MONDAY-FRIDAY (excluding bank holidays) or 01432 261600 outside of office hours.
Home Point kindly ask that customers remain patient whilst officers deal with the increase in applicants and thank you for your understanding.